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Banking Privacy Policy
Conestoga Bank is committed to providing the highest level of security and privacy regarding the collection and use of our Online banking customers’ personal information, as well as that of all visitors to our web site. Personal information may be collected through the submission of account applications, online banking transactions, or through the use of online financial tools such as interactive calculators. A detailed description of Conestoga Bank’s Online Banking Privacy Policy is provided below. If you have additional questions regarding the privacy of your personal information, contact us at privacyofficer@conestogabank.com
What is 'Phishing'?
Your security is important to us. Here at Conestoga Bank we want to educate our customers and provide tools and resources to help prevent identity theft. Click here to learn more.
Respect of Right to Privacy
Conestoga Bank respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.
Collection and Use of Personal Information
The collection of personal information online is designed to protect access to your personal accounts and to assist the bank in providing you with the products and services you want and need. We do not disclose any nonpublic personal information about our customers or former customers except permitted by law. All personal information collected and stored by the bank is used for specific business purposes - to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the bank better understand your financial needs in order to design or improve our products and services.
Maintenance of Accurate Information
We are committed to collecting and maintaining accurate, current and complete customer data. We will respond promptly to inquiries received from our customers, or from third parties on behalf of our customers indicating that information we provided is inaccurate. We will investigate these inquiries in a timely manner, and update these records accordingly
Limited Employee Access to Personal Information
Conestoga Bank limits employee access to your personal information to only those Bank administrators with a business reason for knowing such information. Conestoga Bank also educates all employees about the importance of confidentiality and customer privacy. In addition, individual user names and passwords are used by approved Bank personnel to access your personal information online, providing audit trails to further safeguard the privacy of your personal information.
Third-Party Disclosure Restrictions
Conestoga Bank follows strict privacy procedures in regard to protecting your personal information. In addition, the Bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it; the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline.
Disclosure of Privacy Policies
Conestoga Bank is committed to ensuring the privacy of its customers' personal information. For more information regarding the Conestoga Bank Online Banking Privacy Policy, contact Conestoga Bank, 165 Pottstown Pike, Chester Springs, PA 19425.
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